Question 1

Do you need a new air conditioning system?

Accepted Answer

We work with top-quality brands that are energy-efficient, stylish, quiet, and capable of both cooling and heating. Our installation process begins with an on-site assessment, where we walk through the property with you, discuss your needs and expectations, and provide all relevant information. By understanding your requirements, we can deliver a tailored proposal that meets and ideally exceeds your expectations. Whether you need a ducted or split system, Arctic Fox Air has the right solution for you.

Question 2

Do you need a service for your system?

Accepted Answer

You’re guaranteed the highest standard of service, we treat your home or business with care, respect, and minimal disruption. Our technicians are known for their professionalism and attention to detail, consistently delivering top-quality workmanship.

For heavily affected systems, we also offer an advanced hydro-clean for split units, providing deep internal cleaning and improved performance.

With Arctic Fox Air, you can be confident that your air conditioning system will be thoroughly and properly serviced.

Question 3

What is covered in a service?

Accepted Answer

• Filter cleaning
 • Condenser cleaning
 • Drain pipe clearing
 • Gas pressure check
 • Electrical connection check
 • Full operation and performance check

Question 4

What warranty do you offer?

Accepted Answer

• 5-year manufacturer warranty
 • 1-year installation warranty
Please keep a copy of your invoice as proof of purchase.

Question 5

What brands do we use?

Accepted Answer

We are not tied to any single brand and work exclusively with proven, high-quality manufacturers. Based on your needs, installation conditions, and budget, we recommend the most suitable solution.

We primarily work with trusted brands such as Fujitsu, Mitsubishi Heavy Industries, Daikin, and LG, but we also have extensive experience installing and servicing other air conditioning brands.

Question 6

What kind of system do I need?

Accepted Answer

It’s always best to speak with a qualified technician to determine the most suitable system for your home. As a general guide:

• Split systems are ideal for cooling individual rooms or smaller areas.
 • Ducted systems are the better choice for cooling an entire home with consistent, whole-house comfort.

Question 7

Which areas do you service?

Accepted Answer

Ashmore, Benowa, Biggera Waters, Broadbeach, Bundall, Burleigh Heads, Carrara, Coolangatta, Coomera, Currumbin, Elonora, Helensvale, Hope Island, Jacobs Well, Labrador, Main Beach, Maudsland, Merrimac, Miami, Molendinar, Mudgeeraba, Nerang, Ormeau,Oxenford, Pacific Pines, Paradise Point, Parkwood, Pimpama, Robina, Southport, Tallebudgera, Tugan, Upper Coomera, Varsity Lakes, Willow vale, Worongary, Yatala and many more Gold Coast Locations through to South Brisbane

Got Questions? We’ve Got Answers

Getting Started with
Arctic Fox Air is easy

Got Questions? We’ve Got Answers

Getting Started with Arctic Fox Air is easy

Getting Started with
Arctic Fox Air is easy